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What is Marketing Management ? | Definition, Process, Objectives & Functions

Marketing Management

Contents :

  1. Meaning & Definition of Marketing Management.
  2. Objectives of Marketing Management.
  3. Process of Marketing Management.
  4. Functions of Marketing Management.

What is Marketing Management ?


Marketing management is a composition of two terms ‘Marketing’ and ‘Management’. Where, the term ‘marketing’ is a set of actions and processes of a company associated with buying and selling of goods or services. “Management” is a function of coordinating the integrated efforts of people towards a common goal by effective utilization of available resources.

Marketing management is an organizational approach which focuses towards the accomplishment of marketing objectives of the organization such as achieving customer satisfaction, securing high sales and profit, etc.

Therefore, it includes various techniques and processes aimed at fulfilling all the inter-related marketing objectives.

Definition of Marketing Management 


According to the American Marketing Association : 
“Marketing Management is the process of planning and executing the conception, pricing promotion and distribution of ideas, goods and service to create exchanges that satisfy individual and organizational objectives”.

Consequently, marketing management is the most practical aspect of business management which deals with needs and wants of consumers, determines the promotion and pricing strategies to generate demand for goods and services or new product development, then distribute these products or services to final consumers, and lastly to collect customer feedback and other information regarding the customer satisfaction.

Objectives of Marketing Management 


The main objective of all enterprises is to satisfy the customer needs and attain maximum profit. In the similar way, marketing management aims to accomplish these business objectives effectively. Some of the basic objectives of marketing management are as follows:

1) Creating New Customers : 
The prime objective of marketing manager is to build new customers for the company’s product. Managers Use different techniques like advertisement, sales promotion, etc., to attract new customers. This objective helps in increasing sales of the organization.

2) Satisfying Customer’s Needs and Wants :
Marketing managers should carefully determine the needs and demands of the customers in order to satisfy them with its products and services. The process of marketing management is customer-oriented and all its marketing activities revolve around customers.

3) Increasing the Business Profitability :
Marketing department is the main source of income for the organization. The productivity and profitability of marketing department ensures long-term survival and success of the organization. Hence, profit-making is one of the major aims of marketing management which can be guaranteed through high sales volume.

4) Enhancing the Standard of Living : 
Another key objective of marketing management is to enhance the living standards of people. Therefore, marketing involves various innovative techniques and marketing research to introduce wide range of goods and services to the consumers.

5) Managing the Marketing Mix : 
Marketing mix refers to the association of four basic elements of marketing i.e., product, price, place and promotion (4 Ps). Marketing management helps to effectively plan and implement these elements in the most appropriate manner to meet the customer demands.