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Contents : Introduction of Business Analytics. Types of Business Analytics. Tools of Business Analytics. Advantages of Business Analytics. Categories of Business Analytics. Business Analytics with Domains. Business Analytics for SMEs. Business Analytics Process. Relationship of Business Analytics Process & Organization Decision Making Process. Business Intelligence vs Business Analytics. What is Business Analytics ? Business Analytics is a … Read more

Contents – Introduction of Information Technology Infrastructure and Information System Architecture (ISA). Components of Information System. Information System Architecture Model. Services in Information System Architecture. Classification of Information System Architecture. What is Information Technology Infrastructure ? An information technology infrastructure contains hardware components, software components and services provided by staff member of the organization integrated together. An information technology infrastructure can be broadly divided into … Read more

What is Call Center ? Contact center is another name of a call center. It handles the letters, faxes, live chat and e-mails altogether at same place. The interaction with customers is carried out in call center and each customer’s contact is saved. The contact centers are useful in transferring the important information to the suitable … Read more

Contents – Introduction, Definition of Decision Support Systems. Components of Decision Support Systems. Functions / Activities of Decision Support Systems. Characteristics of Decision Support Systems. Advantages and Disadvantages of Decision Support Systems. What is Decision Support Systems ? Decision support system (DSS) is a specific class of MIS system that helps the manager at all stages of decision-making like problem … Read more

What is Management Information System ? A Management Information System (MIS) is a computer-based tool that facilitates the collection, processing, storage, and dissemination of information within an organization to support decision-making and organizational activities. It provides managers with timely and relevant data, often presented in the form of reports and dashboards, to help them make … Read more

Contents – 1. Meaning & Definition of Information Systems. 2. Needs of Information Systems in Organisation. 3. Types of Information System :      a) Operating Support Systems      b) Management Support Systems      c) Other Systems What is Information Systems ? In various operations such as e-commerce business, enterprise collaboration and management and in … Read more