What is Call Center ? Contact center is another name of a call center. It handles the letters, faxes, live chat and e-mails altogether at same place. The interaction with customers is carried out in call center and each customer’s contact is saved. The contact centers are useful in transferring the important information to the suitable … Read more
Contents : Introduction of Business Analytics. Types of Business Analytics. Tools of Business Analytics. Advantages of Business Analytics. Categories of Business Analytics. Business Analytics with Domains. Business Analytics for SMEs. Business Analytics Process. Relationship of Business Analytics Process & Organization Decision Making Process. Business Intelligence vs Business Analytics. What is Business Analytics ? Business Analytics is a … Read more
Contents – Introduction, Definition of Decision Support Systems. Components of Decision Support Systems. Functions / Activities of Decision Support Systems. Characteristics of Decision Support Systems. Advantages and Disadvantages of Decision Support Systems. What is Decision Support Systems ? Decision support system (DSS) is a specific class of MIS system that helps the manager at all stages of decision-making like problem … Read more
Contents – Introduction of Information Technology Infrastructure and Information System Architecture (ISA). Components of Information System. Information System Architecture Model. Services in Information System Architecture. Classification of Information System Architecture. What is Information Technology Infrastructure ? An information technology infrastructure contains hardware components, software components and services provided by staff member of the organization integrated together. An information technology infrastructure can be broadly divided into … Read more
Contents – 1. Meaning & Definition of Information Systems. 2. Needs of Information Systems in Organisation. 3. Types of Information System : a) Operating Support Systems b) Management Support Systems c) Other Systems What is Information Systems ? In various operations such as e-commerce business, enterprise collaboration and management and in … Read more
What is Management Information System ? A Management Information System (MIS) is a computer-based tool that facilitates the collection, processing, storage, and dissemination of information within an organization to support decision-making and organizational activities. It provides managers with timely and relevant data, often presented in the form of reports and dashboards, to help them make … Read more
What is Building Information Modeling ? Building Information Modeling (BIM) is a sophisticated process that involves the creation and management of digital representations of physical and functional characteristics of places. It encompasses not just the graphical representations of buildings or infrastructure, but also the data behind them. In essence, BIM is a collaborative approach to … Read more
What is Blockchain Technology? Blockchain technology is a decentralized digital ledger system that records transactions across multiple computers in a way that ensures the data is secure, transparent, and tamper-proof. Each transaction, or “block,” is linked to the previous one, forming a “chain” of blocks, hence the name. This technology is best known for its role … Read more
Imagine a world where every transaction is like an open book, where everyone sees the same page, and no one can sneak in and change the story. That’s the magic of Distributed Ledger Technology (DLT), a groundbreaking innovation that’s quietly transforming how we conduct business and interact online. What is Distributed Ledger Technology? At its … Read more